When you run a pet sitting business, it is important to use a client services agreement form. This form ensures you get all of the information you need from your clients and helps your clients to understand the services you provide and the fees you charge for those services. By having a client sign an agreement, you formalize the relationship and ensure you have a shared understanding of the services you will be
providing. A client services agreement should provide general information about your client including name, address and contact phone numbers. It should also include access information for the home such as alarm or security codes and the location of additional keys to the home. Include the charges
for the services you offer on the agreement and have the client sign the document indicating his acceptance of your rates. Finally, you will need specific information about your client's current needs. Specifically, get the dates the service is needed, the number of visits per day and any special requirements for that visit. In addition to the client services agreement, it is also wise to have your client fill out fact sheets with information about each pet and complete a veterinary release so that you can seek care if an animal becomes ill or injured while under your car. A basic template for a client services agreement follows (see next page):
PET SITTING SERVICES CLIENT AGREEMENT AND INFORMATION Name/s: _______________________________________________________________ Address: __________________________________ _____________________________ ____________________________________________ ___________________ _____________________________________ __________________________
Home Phone: (____) ________________ Work Phone: (____) ________ ________ Cell Phone: (____) _______ _________ Email: _______________________________________________
Emergency Contact: ____________________________________________________ Location of Extra Key: ____________________________________________________ Alarm deactivation Code: __________________________________________________
Alarm activation Code: ____________________________________________________ Alarm company Name: _____________________________________________________ Alarm company Phone: ____________________________________________________
I agree that I have requested that petsitter take care of my pet. I agree to pay the charges accrued for the services provided as outlined in this agreement. Charge per visit: $ I understand that payment is due at or prior to the time of the first visit Owner's Signature: _________________________ Date:_________________________ Owner's Name (please print):___________________
PET SITTING ASSIGNMENT INFORMATION Date of first visit: _______________________________
Date of last visit: ________________________________ Number of visits per day: ________________________________ Total number of visits:
Overnight: ________________ Daily visits:________________ Additional duties (please circle those you would like to request): Where can we reach you? Address: __________________________________________ Phone: __________________________________________ Email: __________________________________________ Do you want us to verify you have returned on time and continue to visit if we do not hear from you? YES / NO
Would you like us to contact you regularly during the visit? YES / NO If yes, please indicate by what method and when/how often:
Additional Notes:
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